Regulation (EU) 2024/3228 of the European Parliament and of the Council of 19 December 2024 repealing Regulation (EU) No 524/2013, and amending Regulations (EU) 2017/2394 and (EU) 2018/1724 with re...

Official Journal of the European Union EN L series 2024/3228 30.12.2024 REGULATION (EU) 2024/3228 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 19 December 2024 repealing Regulation (EU) No 524/2013, and amending Regulations (EU) 2017/2394 and (EU) 2018/1724 with regard to the discontinuation of the European Online Dispute Resolution Platform (Text with EEA relevance) THE EUROPEAN PARLIAMENT AND THE COUNCIL OF THE EUROPEAN UNION, Having regard to the Treaty on the Functioning of the European Union, and in particular Article 114 thereof, Having regard to the proposal from the European Commission, After transmission of the draft legislative act to the national parliaments, Having regard to the opinion of the European Economic and Social Committee (1), Acting in accordance with the ordinary legislative procedure (2), Whereas: (1) Regulation (EU) No 524/2013 of the European Parliament and of the Council (3) established, and mandated the Commission to develop and maintain, the European Online Dispute Resolution Platform (the ‘ODR platform’) at Union level, offering a single point of entry to consumers and traders seeking the out-of-court resolution of disputes arising from online sales or service contracts. (2) The ODR platform takes the form of an interactive website where consumers are able to request traders to agree to use an alternative dispute resolution (ADR) entity that is listed on the ODR platform and that complies with Directive 2013/11/EU of...