Ensuring fair and quality access to on-demand transport services for passengers and drivers in the EU

Question for written answer E-002252/2025 to the Commission Rule 144 Rosa Serrano Sierra (S&D) Subject: Ensuring fair and quality access to on-demand transport services for passengers and drivers in the EU In its Sustainable and Smart Mobility Strategy, the Commission promised to look into ways to make on-demand passenger transport services (taxis and private hire vehicles) more sustainable and efficient, while ensuring the smooth functioning of the single market and addressing social and safety concerns. However, the existing local and national rules are obsolete, fragmented and often disproportionate. On many occasions, this results in travel requests not being fulfilled and creates barriers for drivers. It also limits passenger mobility and hinders the smooth development of a single market for digital and cross-border transport services. The Single Market Strategy 2025 acknowledges these challenges and states that the Commission will ‘envisage actions for applying EU single market rules and principles to the taxi and private hired vehicles sector’. In view of the above: 1. What specific measures will the Commission adopt to achieve harmonised, fair, safe and sustainable access to these mobility services in all Member States, and to ensure legal certainty for drivers, passengers and platforms? 2. How does it intend to avoid further fragmentation of the sector in the EU? Submitted: 4.6.2025 PE775.003v01-00